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Returns

Refund and Return Policy

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All products have a 90-day return policy.

TOTAL WoodCare will not accept return of any products that have been open, used, mishandled or damaged after delivery. If a product arrives damaged from shipment, refuse delivery when possible and call us at 1-800-617-8246 immediately to receive proper credit or replacement.

  • A 10% restocking fee applies to stains, sealants and caulking.
  • A 15% restocking fee applies to chinking products, and all other specialty products and supplies.



 

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